Review submitted by daughter, RN on 09/22/2014
Galleria Woods Independent Living was chosen by my Mother, brother and myself 8 years ago for the opportunities it provided to stay active enjoy the company of others. We expected that if and/or when the time came when skilled care was needed Mother would be treated with the same professional and respectfull care in the skilled nursing (SN) unit as independent living. My brother passed away on March 9, 2014 and he and Mother were very close. She has gone downhill since his death. She was moved from independent living to Assited Living (AL) and the staff were satisfactory. Her medications were not monitored by the physician and staff in AL and resulted in a GI bleed and severe anemia for which she was hospitalized. Upon discharge from the hospital she was admitted to the SN unit at Galleria Woods. The SN unit staff, including the physician, have been unprofessional and thier communication skills have been severely lacking. They are not forth coming with information about Mother's status and medical treatment. My deceased brother and I took confort in knowing-thinking that our Mother would be cared for but that isn't happening at the Galleria Woods skilled nursing unit.